What is a Member?

A Member is a person on your team who has access to your Productboard workspace. Members are the product managers, designers, engineers, executives, and other stakeholders who use Productboard to plan, prioritize, and communicate product decisions.

Members are referenced across the API as owners, creators, and assignees of other objects. They can be organized into teams and have roles that determine their permissions.

Member vs. User: A member is someone on your team (a Productboard workspace user). A user is your customer (the person using your product). These are separate objects in the API.

When to use it

Directory synchronization — Read members to map Productboard workspace users to identities in your IdP, HR system, or project management tool.
Ownership automation — Look up members by email or ID to programmatically assign owners to features, notes, or initiatives.
Team reporting — Query members and their team memberships to build org-level dashboards.
Access auditing — List members with their roles and statuses to monitor workspace access.

Roles

Role	Description
`admin`	Full workspace access including settings, member management, integrations, and billing. For product leaders and IT admins.
`maker`	Can create and edit products, features, and other entities. Most product team members are makers.
`contributor`	Can create notes, tag and link insights on notes they own, and assign note ownership. Designed for customer-facing roles like support, sales, and customer success.
`viewer`	Read-only access to the workspace

Key fields

Field	Description
`name`	The member's display name
`email`	The member's email address (requires `members_pii:read` scope)
`username`	The member's username
`role`	Workspace role: admin, maker, contributor, or viewer
`disabled`	Whether the member's access has been disabled
`invitationPending`	Whether the member has a pending invitation
`teams`	Teams this member belongs to

Search capabilities

The Members search endpoint supports filtering by:

ID — Batch lookup of up to 100 members by UUID
Email — Find members by email (requires members_pii:read scope)
Role — Filter by one or more roles
Status — Filter by disabled or invitation-pending state
Full-text — Search across name and email fields

Related objects

Team — teams this member belongs to
Feature — features owned by this member
Note — notes owned or created by this member

Learn more